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You Don’t Know What You Don’t Know: The Hidden Cost of No IT

You Don’t Know What You Don’t Know: The Hidden Cost of No IT

by Mitch Cottrell | Aug 13, 2026 | Business Technology

A manufacturer here in Dallas-Fort Worth had a problem nobody knew was a problem. Their design team opened large CAD files all day, and every file took about four minutes to load. Four minutes, every time, on every file. They had lived with it so long that nobody...
What Does It Actually Cost to Hire an IT Person?

What Does It Actually Cost to Hire an IT Person?

by Mitch Cottrell | Aug 13, 2026 | Business Technology

The first time a business owner sees an IT salary, the reaction is usually relief. Sixty-five thousand dollars, maybe seventy. That feels doable. Then I walk them through what that number turns into by the time the person is actually sitting at a desk doing work, and...
In-House IT vs. Outsourcing: The Real Pros and Cons

In-House IT vs. Outsourcing: The Real Pros and Cons

by Mitch Cottrell | Aug 13, 2026 | Business Technology

A friend of mine runs a 25-person insurance office up in Plano. Last year he called me, half joking, and asked whether he should hire an IT guy or just pay someone like me. He had a spreadsheet. He had columns. What he did not actually have was a clear picture of what...